Terms and Conditions

Welcome to “Cristina Scagliotti Art.com” and the shop “L’Abbeveratoio del Drago”

I thank you for taking a piece of your time to walk around with the look of my creations; I am an artist and freelance each object / image you find on the site and in the shop are created / painting techniques with traditional and / or digital by me personally.

Payments

I accept payments by bank transfer and Paypal, any problem please do not hesitate to contact me in any way you want (all contacts on the page “Contacts” in the site’s top menu and shop).

For works on commission, only for prices equal and higher than 50 €, will be required (after your acceptance of the preventive that I proposed you) a payment equal to half of the end price agreed; while the balance will be at the work completed and after I sent you photographic material relative to-commissioned work.

If the stock of the desired product is out I will need 10-30 working days, depending on product type, to recreate the object chosen; not being made in series each piece is unique, it may be slightly different from the picture seen before.

Shipping

Just received payment I will send the goods which, depending on the area, you will receive in:

  • Italy: 4-6 business days following the day of receipt of the payment (for orders received on Friday, the count must start from Monday);
  • European Union: 10-15 business days following the day of receipt of the payment, except for possible customs checks (for orders received on Friday, the count must start on Monday);
  • All countries outside the EU: 15-20 business days after the day of receipt of the payment, except for possible customs checks (for orders received on Friday, the count must start on Monday).

It will be my responsibility to pack the goods to the best to protect it from any damage (the cost of the packaging is included in the shipping cost) and inform you how to view the shipment status.

Depending on the area and the type of merchandise, any customs duties may be charged upon receipt of the parcel, calculated by the competent authorities prior to the delivery of the goods and therefore unavailable and included in the shipping costs.

If you prefer to receive the goods shorter, so in 1-3 business days, and / or have shipment costs perfectly calculated on the specific shipping location of the goods, you can request it by mail indicating also the products you intend buy. I will be careful to recalculate shipping costs and show you other delivery solutions, so you can evaluate and choose the shipping method best suited to your needs.

Refunds

Refunds will only be made if my shipping errors (the product received is not the one ordered); requests sent after 5 days will not be accepted.

Cristina Scagliotti Art is not responsible for damaged package to the carrier responsible or post offices, but please contact me to find a solution.

If goods are not collected for pointing the wrong address during checkout, you can contact me and, upon payment of new postage, receive the goods required.

Copyright

All images and texts on the site and in the shop are the exclusive property Scagliotti © Cristina; any act intended to copy, reproduce, publish, remove, modify or alter this material without my explicit written permission is punishable under civil and criminal laws relating to copyright.

Anyone wishing to copy, cite, reproduce the image or portions of it must be authorized.

Any requests of any kind must be submitted directly to me ( “Contact”); the violation of the rules on copyright involve criminal sanctions particularly serious, especially if those who unlawfully use another’s work he does for profit, any intellectual work available on the Internet belongs to its author and can not be copied or benefit from it in any way without the express consent of the same.

The indication of the full copyright of the author’s name reinforces and makes the explicit protection of the work, but also in the absence you should not feel authorized to copy or reproduce the works party.

Any reproduction (full or partial) of the image, in the absence of any express written permission of the owner, is an unequivocal violation of copyright and as such will be prosecuted in civil and criminal proceedings.